Help Centre Overview
The IPD Help Centre is designed to support agents, developers, and property owners using the International Property Directory platform.
Before Submitting a Request
Many issues can be resolved without submitting a ticket. Please ensure you have checked your account area for listing status, image uploads, and login settings before contacting support.
Common Support Requests
Account Access
Password resets, login issues, and account verification.
Property Listings
Adding, editing, or updating property listings, including listing visibility and approval status.
Image Upload Issues
Problems with image size, format, or display within listings.
Bulk Listings (Agents & Developers)
Guidance on uploading multiple properties and managing portfolio data.
Technical Support Guidelines
As a logged-in IPD user, you will be able to view our technical support guidelines to help resolve common account, listing and website issues.
